What Information We Hold and Why
When you register, we collect the name, phone number, and email address you provide. Each time you deposit or withdraw through bKash, Nagad, or Rocket, we record the transaction reference, amount, and wallet identifier — not your full wallet PIN or password. We also log the
-
1
device type, browser, and IP address used at login so we can detect unusual access patterns and protect your account. Session cookies keep you signed in across pages; analytics cookies help us understand which parts of the lobby you visit most. You can adjust cookie preferences
-
2
from your account settings at any time. We do not sell your personal data to third parties. Data shared with payment processors — bKash, Nagad, Rocket — is limited to what those providers need to complete your transaction. Retention periods vary: active account data is held
-
3
while your account remains open; transaction logs are kept for the period required under applicable financial regulations. If you close your account, we will delete or anonymise personal data within the timeframe set out in our data-retention schedule, except where we are required by law to
-
4
keep it longer. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.